Privacy policy
How The Grand Laundry Hub collects, uses and protects your personal information when you book or contact us.
Who we are
The Grand Laundry Hub provides carpet, upholstery, bedding and item cleaning with pickup and delivery in Abu Dhabi, United Arab Emirates. This policy explains how we handle personal information collected through www.grandlaundryhub.ae.
What we collect
When you book a pickup or send us a message, we collect the details you enter: your name, mobile number, email address (optional), pickup address and area, the items you want cleaned, your preferred date and time slot and any notes.
Like most websites, we also collect technical information such as your IP address, browser type and the pages you visit.
How we use it
We use your details to arrange the pickup, cleaning and delivery of your items, to contact you about your booking and to answer your questions. We do not sell your personal information.
Cookies and measurement
We use Google Tag Manager, Google Analytics and the Meta Pixel to understand how visitors use the site and to measure our advertising. These tools may set cookies. You can block or delete cookies in your browser settings.
WhatsApp and phone
If you choose to contact us on WhatsApp or by phone, your messages are handled through those services and their own privacy terms also apply.
How long we keep it
We keep booking records for as long as needed to provide the service and for our normal business records, and then delete them.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by contacting us using the details below.
Contact
For any privacy question, contact us by phone or WhatsApp on +971 56 282 8370 or by email at thegrandlaundryhub@gmail.com.